Technology Modernization and AI Deployment
Completed December cutover of SET acquisitions to the modernized MRP platform; majority of Kelly businesses expected to be operational on the unified platform by 2027. Launched Grace Boost (proprietary internal AI) to all employees and integrated AI into day-to-day applications. Deployed an AI recruiting solution for a large multinational manufacturing customer with improved talent feedback, higher customer satisfaction, faster staffing, and lower cost; management cited these as scalable and repeatable wins.
Education Segment Growth and Margin Expansion
Education revenue grew 1.3% year-over-year in the quarter driven by K-12 and therapy specialties. Education gross profit rate held flat at 14.2% and Education margin expanded by ~30 basis points year-over-year.
Strong Operating Cash Flow and Balance Sheet Position
Generated $122.6 million of operating cash flow through Q4 (up significantly vs prior year). Total available liquidity of $288 million ($33 million cash + $255 million on credit facilities). Total borrowings $102 million (down $137 million vs prior year-end) and debt-to-EBITDA leverage ratio below 1.
SG&A and Cost Optimization Momentum
Reported SG&A of $198.5 million, down 8.7% year-over-year; adjusted SG&A decreased 11.1% YoY. Management is realizing structural and volume-related cost efficiencies via technology, process improvements and use of AI; recognized $9.8 million of optimization-related charges in the quarter to support those initiatives.
Strategic Leadership and Governance Actions
Announced Hunt Companies' agreement to purchase controlling stake (January 30) and reconstituted the board with four new directors. Appointed Pat McCall as Chief Growth Officer to drive enterprise go-to-market and initiated a search for President of SET to accelerate growth and capture AI-related opportunities.
Notable New Business Wins and Market Recognition
Several MSP and enterprise staffing wins planned to go live in Q1 — including a new MSP with a global financial services firm described as one of Kelly’s largest. HRO Today recognized Kelly as the No. 1 global provider of total workforce solutions (MSP, RPO, staffing).
Disciplined Capital Allocation
Completed $10 million of Class A share repurchases in the quarter (remaining authorization $30 million), maintained quarterly dividend of $0.075 per share, and deployed $158 million of total capital during the fiscal year — reflecting continued shareholder capital returns alongside debt reduction.