Record Revenue and Adjusted EBITDA
Total revenue of $209 million in Q1 2026, up 20% year-over-year, and record first-quarter adjusted EBITDA of $26 million, up 17% year-over-year.
Raised Full-Year Guidance
Raised FY2026 revenue guidance to $880–900 million (approximately 18% YoY growth at midpoint) and adjusted EBITDA to $119–125 million (about 31% YoY growth at midpoint); non-GAAP EPS guidance raised to $1.77–1.83 (≈26% YoY growth at midpoint).
Strong Cloud Communications and Segment Performance
Cloud communications revenue of $150 million, up 13% YoY. Voice revenue of $121 million grew 12% YoY (enterprise voice $13 million, +14% YoY). Programmable messaging revenue was approximately $30 million, up 15% YoY.
Improved Profitability Metrics
Non-GAAP gross profit of $89 million, up 14% YoY; non-GAAP gross margin improved by 50 basis points to 59.5%; non-GAAP EPS rose to $0.38 in the quarter (6% YoY) and adjusted EBITDA margin expansion supported by scale.
Software Services Acceleration
Software services revenue nearly doubled year-over-year in Q1 and sequential ARR exit rate grew 67% to $25 million, positioning higher-margin software as a material tailwind for profitability.
Major Customer Wins & Strategic Partnerships
Expanded partnership with Salesforce to power Agentforce (embedded Communications Cloud); two $1M+ financial services deals in Q1 including a U.S. consumer financial services firm with 70M active accounts and a large mutual life insurer — demonstrating traction in regulated, high-value verticals.
High-Quality Growth & Retention Metrics
Reported net retention rate of 102% and adjusted commercial net retention of 110%; customer name retention remained above 99%; average annual revenue per customer reached a new high of $244,000.
Capital Allocation & Balance Sheet Progress
Deployed ~$11 million to offset dilution (700,000 shares), repurchased $100 million aggregate principal of 2028 convertible notes at a discount, repurchased shares (average price $15.93) under authorization, and achieved long-term debt leverage <1.25x.