Record Group Revenue and Operating Profit
Group revenue reached EUR 187 billion (record) with internal volume growth of 8%. Operating profit rose more than 8% to EUR 17.4 billion (highest level ever), above the top end of the original outlook.
Strong Earnings, EPS and ROE Outperformance
Core net income / core EPS grew ~13% (above Capital Markets Day 7–9% target range). Return on equity (ROE) at ~18% (above the >17% target).
Very Strong Solvency and Capital Generation
Solvency II ratio at 218% (up ~10 percentage points year‑on‑year). Operating capital generation (OCG) reached ~25 percentage points in 2025 (management estimates sustainable baseline ~22 ppt). Post‑stress solvency around 197%.
P&C Performance: Revenue, Margin and Profit
P&C revenue hit a record EUR 87 billion (+8%); retail P&C growth 9%. Combined ratio close to 92% for the year and P&C operating profit rose ~14% to EUR 9 billion, driven by improved attritional loss ratio and prudent reserving.
Life & Health: New Business and Profitability
PVNBP nearly EUR 85 billion (highest ever) with FX‑adjusted growth >5%. New business mix strong (Protection & Health + Unit‑Linked represent ~51% of new business value). Life & Health operating profit ~EUR 5.6 billion, FX‑adjusted growth ~4%.
Asset Management: Record Flows and Outperformance
Asset Management net flows ~EUR 139 billion (record), organic growth ~7% for the year; Q4 net flows ~EUR 45 billion (record Q4). 93% of assets outperformed 3‑year benchmark. Segment cost/income ratio ~60.7% (improved), operating profit EUR 3.3 billion (FX‑adjusted +7%).
Shareholder Returns and Liquidity Actions
Dividend per share increased double‑digit (continuing a 9‑of‑10‑year trend of increases) and a EUR 2.5 billion share buyback announced. Net cash remittances EUR 8.6 billion with remittance ratio ~89%.
Productivity, Cost Reductions and Technology Investment
P&C expense ratio materially reduced from 28.6% in 2018 to 23.9% (≈5pp improvement). Management targets ongoing ~30 bps annual cost improvements. Group investing ~EUR 6.5 billion in tech and focusing GenAI on differentiated customer service and productivity gains.
Customer, Brand and Employee Strength
NPS and brand metrics improved (70% of businesses are loyalty leaders); highest ever brand/trust scores across multiple benchmarks and best‑in‑class employee motivation and work‑well indices reported.