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Urgent.ly Inc (ULY)
NASDAQ:ULY
US Market

Urgent.ly Inc (ULY) AI Stock Analysis

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Urgent.ly Inc

(NASDAQ:ULY)

39Underperform
Urgent.ly Inc's overall score reflects significant financial challenges, including declining revenues, negative profitability, and high leverage, which weigh heavily on the stock's outlook. Technical indicators point to bearish momentum, and valuation metrics are unattractive due to unprofitability. Although there are positive developments in the earnings call and recent corporate events, these factors are insufficient to outweigh the primary financial challenges.
Positive Factors
Customer Contracts
ULY spoke confidently towards contract renewals and signing on new customers.
Strategic Vision
ULY is seen as a long-term winner pulling roadside assistance into a digitally connected future, leveraging their purpose-built tech leaning on their geospatial data engine.
Negative Factors
Customer Churn
ULY continues to experience churn with core customers seeing outsize volatility in vehicles on the road.
Revenue Growth
The trajectory of growth continues to flatten, and FY25 growth assumptions are lowered due to lower 1Q revenue guidance.

Urgent.ly Inc (ULY) vs. S&P 500 (SPY)

Urgent.ly Inc Business Overview & Revenue Model

Company DescriptionUrgent.ly Inc. designs and develops a mobility assistance software platform for roadside assistance. Its services include car lockout, tire changes, towing, stuck in ditch and winch services, motorcycle towing, electric vehicle towing, jump start, and gas delivery. The company's software platform combines location-based services, real-time data, AI and machine-to-machine communication to provide roadside assistance solutions. It serves automotive, insurance, telematics, and other transportation-focused verticals. Urgent.ly Inc. was incorporated in 2013 and is headquartered in Vienna, Virginia.
How the Company Makes MoneyUrgent.ly Inc generates revenue primarily through service fees charged to customers and partnerships with automotive companies, insurance providers, and fleet operators. The company operates a B2B2C model where it forms strategic alliances with businesses that embed Urgent.ly's services into their own offerings, thereby extending its reach to a broader customer base. Additionally, Urgent.ly earns income from transaction fees collected from service providers within its network. These partners pay a fee for each job sourced through the platform, creating a sustainable revenue stream. The company also benefits from subscription-based models with some corporate clients, further diversifying its income sources.

Urgent.ly Inc Financial Statement Overview

Summary
Urgent.ly Inc faces significant financial challenges with declining revenues, negative profitability, and high leverage. The negative equity and consistent cash flow deficits highlight financial distress. The company needs to improve its operational efficiency and financial management to stabilize and grow.
Income Statement
40
Negative
Urgent.ly Inc has experienced fluctuating revenues, with a decline in 2024 compared to 2023. The gross profit margin improved from 10.24% in 2022 to 22.10% in 2023 but decreased to 22.09% in 2024. The company has been unprofitable, with negative net income and EBIT margins in all years, indicating challenges in achieving profitability.
Balance Sheet
30
Negative
The company shows negative stockholders' equity, indicating financial instability. The debt-to-equity ratio is not meaningful due to negative equity, but high total debt suggests significant leverage. Return on equity is negative due to consistent net losses. Equity ratio remained negative, highlighting potential financial distress.
Cash Flow
35
Negative
Operating cash flow has been consistently negative, reflecting cash outflows from operations. Free cash flow is also negative, although there was a reduction in cash outflow in 2024. The company struggles to generate positive cash flow, which could affect its liquidity and ability to fund operations.
Breakdown
TTMDec 2024Dec 2023Dec 2022Dec 2021
Income StatementTotal Revenue
155.93M142.91M184.65M187.59M148.51M
Gross Profit
34.63M31.56M37.88M20.15M8.41M
EBIT
-45.75M-27.19M-46.10M-53.55M-49.76M
EBITDA
113.44M-51.74M121.05M-63.56M-52.38M
Net Income Common Stockholders
92.45M-44.03M74.73M-95.98M-56.34M
Balance SheetCash, Cash Equivalents and Short-Term Investments
6.36M14.05M69.05M6.36M30.16M
Total Assets
46.94M54.07M121.19M46.94M67.81M
Total Debt
102.30M15.17M72.02M102.30M86.17M
Net Debt
95.95M1.11M34.33M95.95M56.01M
Total Liabilities
228.11M85.74M111.59M228.11M188.38M
Stockholders Equity
-181.17M-31.67M9.60M-181.17M-120.57M
Cash FlowFree Cash Flow
-87.72M-32.36M-65.29M-54.45M-57.57M
Operating Cash Flow
-82.00M-30.79M-65.14M-54.24M-57.21M
Investing Cash Flow
107.81M24.70M81.77M-208.00K-356.00K
Financing Cash Flow
-18.07M-18.07M14.40M30.65M78.05M

Urgent.ly Inc Technical Analysis

Technical Analysis Sentiment
Neutral
Last Price4.84
Price Trends
50DMA
5.75
Negative
100DMA
6.11
Negative
200DMA
9.76
Negative
Market Momentum
MACD
-0.48
Positive
RSI
46.42
Neutral
STOCH
36.63
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For ULY, the sentiment is Neutral. The current price of 4.84 is below the 20-day moving average (MA) of 5.46, below the 50-day MA of 5.75, and below the 200-day MA of 9.76, indicating a bearish trend. The MACD of -0.48 indicates Positive momentum. The RSI at 46.42 is Neutral, neither overbought nor oversold. The STOCH value of 36.63 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Neutral sentiment for ULY.

Urgent.ly Inc Risk Analysis

Urgent.ly Inc disclosed 61 risk factors in its most recent earnings report. Urgent.ly Inc reported the most risks in the “Finance & Corporate” category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Urgent.ly Inc Peers Comparison

Overall Rating
UnderperformOutperform
Sector (58)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
74
Outperform
$156.55B16.3360.08%17.96%410.17%
72
Outperform
$81.51B732.151.68%24.17%
63
Neutral
$19.56B-1.62%18.52%76.16%
61
Neutral
$5.07B237.113.48%31.39%
58
Neutral
$21.67B10.60-18.43%2.42%4.66%-24.45%
40
Underperform
$1.80M-72.67%258.96%82.54%
ULULY
39
Underperform
$5.95M0.07
-22.61%-158.44%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
ULY
Urgent.ly Inc
4.78
-17.78
-78.81%
LYFT
Lyft
12.14
-7.21
-37.26%
UBER
Uber Technologies
74.86
-2.13
-2.77%
GOEVQ
Canoo
0.12
-71.28
-99.83%
DASH
DoorDash
194.02
56.30
40.88%
GRAB
Grab
4.80
1.66
52.87%

Urgent.ly Inc Earnings Call Summary

Earnings Call Date: Mar 12, 2025 | % Change Since: -20.92% | Next Earnings Date: May 19, 2025
Earnings Call Sentiment Neutral
The earnings call reflected significant progress in financial metrics, successful renewals, and technological advancements, though offset by notable revenue declines and contract non-renewals. The highlights and lowlights are balanced, reflecting both achievements and challenges.
Highlights
Consecutive Revenue Guidance Commitment
Urgent.ly delivered revenue of $32 million in the fourth quarter, marking the fifth consecutive quarter where the company met its revenue guidance commitment.
Significant Improvement in Financial Metrics
The company achieved a 57% improvement in gross profit from $20.1 million in 2022 to $31.6 million in 2024 and a 65% improvement in non-GAAP operating loss from $48.6 million in 2022 to $17.2 million in 2024.
Successful Contract Renewals and Expansions
Renewed nearly half of run-rate revenue in 2024, including notable renewals with a global automotive OEM, a global automotive fleet management company, and a large vehicle rental company.
Launch of New Customer Partnerships
Entered into new customer partner agreements, including a significant expansion into a new market with a direct-to-consumer subscription and insurance aggregator.
Technological Innovations and Recognitions
Developed AI-driven dynamic pricing technology and received the Auto Tech Breakthrough Award for Overall Transportation Tech of the Year.
Lowlights
Revenue Decline
Fourth quarter revenue was $32 million, a decline of 29% from the same quarter last year, primarily due to the non-renewal of one auto manufacturer customer partner.
Year-Over-Year Revenue and Profit Decline
Full-year revenues were $142.9 million, down 23% from the previous year, with gross profit also down $6.3 million compared to the previous year.
Non-Renewal and Contract Challenges
The company faced challenges with the non-renewal of a top-five global OEM customer partner, impacting the revenue outlook.
Company Guidance
In the recent conference call, Urgent.ly provided detailed guidance for fiscal year 2024, highlighting several key metrics. The company reported a fourth-quarter revenue of $32 million, marking their fifth consecutive quarter of meeting revenue guidance. Notable improvements were seen in non-GAAP metrics, including a 57% increase in gross profit from $20.1 million in 2022 to $31.6 million in 2024, a 29% reduction in non-GAAP operating expenses from $68.8 million in 2022 to $48.8 million in 2024, and a 65% improvement in non-GAAP operating loss from $48.6 million in 2022 to $17.2 million in 2024. The company aims for non-GAAP operating breakeven by mid-2025, driven by strategic contract renewals and expansions. Key renewals include a two-year contract with a global automotive OEM and a three-year contract with a global fleet management company. Additionally, Urgent.ly achieved a customer service score of 4.5 out of 5 stars in 2024, highlighting their commitment to outstanding customer service. They also secured a $20 million credit facility to improve capital structure and support business transformation. Looking ahead to 2025, the company targets revenue between $30 million and $33 million for Q1 and continues to focus on expanding B2B incident business, achieving operational efficiencies, and driving product innovations.

Urgent.ly Inc Corporate Events

Delistings and Listing ChangesStock SplitRegulatory Filings and Compliance
Urgent.ly Inc Announces Reverse Stock Split
Neutral
Mar 13, 2025

On March 12, 2025, Urgent.ly Inc. announced a 1-for-12 reverse stock split of its common stock to regain compliance with Nasdaq’s minimum bid price requirement. The reverse stock split, approved by stockholders, will take effect on March 17, 2025, reducing the total number of authorized common shares from 1 billion to 500 million. This move aims to enhance the marketability and liquidity of Urgent.ly’s stock, with trading on a reverse-split-adjusted basis beginning March 18, 2025.

Executive/Board ChangesBusiness Operations and Strategy
Urgent.ly Announces Board Appointment and Executive Changes
Positive
Jan 27, 2025

On January 23, 2025, Urgent.ly Inc. appointed Alexandre Zyngier to its Board of Directors, increasing the board size to eight members. Zyngier, founder of Batuta Capital Advisors, brings over 30 years of experience in investment and strategy across various industries. He is expected to contribute significantly to Urgent.ly’s strategic growth and operational excellence. Additionally, on January 26, 2025, Urgent.ly’s Board approved amended executive employment agreements for CEO Matthew Booth and CFO Timothy Huffmyer, ensuring market-standard severance provisions and compensation terms aligned with industry standards. These changes reflect the company’s ongoing commitment to enhancing executive performance and aligning leadership with its growth objectives.

Glossary
OutperformA stock rated as "Outperform" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock is likely to deliver higher returns compared to the average returns of other stocks in the same sector or market index. Investors might consider this stock a good buying opportunity.
NeutralA stock rated as "Neutral" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly attractive nor unattractive for investment. Investors may consider holding onto the stock, as it is not expected to either significantly outperform or underperform the market.
UnderperformA stock rated as "Underperform" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock may deliver lower returns compared to the average returns of other stocks in the same sector or market index. Investors might consider selling the stock or avoiding it as an investment.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.