| Breakdown | TTM | Dec 2025 | Dec 2024 | Dec 2023 | Dec 2022 | Dec 2021 |
|---|---|---|---|---|---|---|
Income Statement | ||||||
| Total Revenue | 14.15B | 14.15B | 14.13B | 14.62B | 15.34B | 15.64B |
| Gross Profit | 3.56B | 14.15B | 3.39B | 2.83B | 2.83B | 2.91B |
| EBITDA | 3.37B | 7.45B | 2.47B | 3.99B | 4.24B | 2.58B |
| Net Income | 4.02B | 4.02B | 795.00M | 2.23B | 1.95B | 553.70M |
Balance Sheet | ||||||
| Total Assets | 46.78B | 46.78B | 46.20B | 46.53B | 49.13B | 48.00B |
| Cash, Cash Equivalents and Short-Term Investments | 2.77B | 2.77B | 4.63B | 1.67B | 2.13B | 754.70M |
| Total Debt | 11.67B | 11.67B | 11.90B | 11.91B | 12.88B | 12.86B |
| Total Liabilities | 20.83B | 20.83B | 21.23B | 21.53B | 22.03B | 21.49B |
| Stockholders Equity | 25.89B | 25.89B | 24.93B | 24.99B | 27.08B | 26.49B |
Cash Flow | ||||||
| Free Cash Flow | 2.48B | 352.60M | 2.36B | 2.12B | 2.41B | 2.80B |
| Operating Cash Flow | 4.61B | 4.61B | 4.72B | 4.41B | 4.90B | 5.23B |
| Investing Cash Flow | -2.41B | -2.41B | 247.30M | -2.35B | -676.10M | -2.68B |
| Financing Cash Flow | -4.03B | -4.03B | -1.99B | -2.52B | -2.84B | -2.80B |
Singtel, in collaboration with Ericsson, is addressing a technical issue that affected a single mobile tower in Dapto, NSW. The incident, which impacted 4G services but left 5G services operational, was due to an anomaly in Ericsson’s equipment. Singtel is working to ensure network reliability and is committed to rebuilding trust with its customers and stakeholders by cooperating with government and industry partners.
Optus, a subsidiary of Singtel, is taking significant steps to restore confidence in its mobile network following a recent outage that affected emergency services. The company has appointed Kearney, a global consulting firm, to oversee and verify improvements in network management and processes. This move is part of a broader effort to enhance service quality and regain public trust, with the Optus Board and management team committed to critical reforms and full cooperation with regulatory investigations.
Singtel’s subsidiary, Optus, experienced a mobile phone tower outage in a New South Wales suburb, which was unrelated to a previous incident affecting emergency services. The outage was confined to a single cell site out of over 3,000 in the region. Optus addressed the issue promptly, ensuring transparency due to the sensitivity surrounding emergency calls in Australia. The incident did not result from any ongoing upgrades or maintenance.
Singtel’s subsidiary, Optus, is addressing a significant technical failure that affected emergency Triple Zero calls on September 18, 2025. The Optus Board has appointed Dr. Kerry Schott to lead an Independent Review to investigate the incident, focusing on identifying causes, evaluating processes, and ensuring compliance with policies and legislative requirements. The review aims to enhance transparency and prevent future occurrences, with findings to be made public by the end of the year.
Optus, a telecommunications company, experienced a technical failure during a network upgrade that impacted Triple Zero emergency calls in South Australia, the Northern Territory, and Western Australia. The failure, which has since been rectified, resulted in several customers being unable to reach emergency services, and tragically, three calls involved households where a person passed away. Optus CEO Stephen Rue has apologized for the incident and announced an immediate investigation, pledging full cooperation with government agencies and transparency in sharing the investigation’s findings.
Singtel held its 33rd Annual General Meeting on July 29, 2025, with key executives and board members in attendance. The meeting underscored Singtel’s commitment to advancing its digital infrastructure and sustainability initiatives, reflecting its strategic focus on innovation and governance to strengthen its market position.
Singtel Optus Pty Ltd has announced the appointment of John Arthur as its new Chairman, succeeding Paul O’Sullivan who is stepping down after a decade. Arthur, who has been part of Singtel’s governance structure since 2019, brings extensive experience from his previous roles, including as COO of Westpac and Chairman of Sydney Metro. His appointment comes at a transformative time for Optus, with a new CEO and leadership team in place, aiming to drive the company’s next growth phase.
Singtel’s first-quarter results for 2025 show a robust financial performance, with a 14% increase in underlying net profit, driven by strong contributions from Optus and NCS, as well as regional associates Airtel and AIS. The company also reported exceptional gains of S$2.20 billion from strategic divestments, leading to a net profit of S$2.88 billion, despite currency depreciation challenges. This performance highlights Singtel’s solid operational momentum and strategic positioning in the telecommunications sector.
The Australian Information Commissioner has initiated Federal Court proceedings against Singtel Optus Pty Limited and Optus Systems Pty Limited for alleged breaches of the Privacy Act 1988 related to a cyberattack in September 2022. Optus is currently reviewing the claims and will respond in due course, with the Federal Court ultimately determining any penalties if a contravention is found.