The earnings call presented a mixed view. While there were notable achievements like significant MRR growth, new high-value contracts, and strong HelpDesk performance, there were also challenges such as a decline in LiveChat customers, high churn rates, and increased costs. The sentiment is balanced with positive growth indicators countered by operational and strategic challenges.

Company Guidance

In the Text's Q4 2024-25 KPI Conference Call, Marcin Droba, VP of Investor Relations, provided detailed guidance on several key metrics and strategic initiatives. The company's Monthly Recurring Revenue (MRR) grew by 6.9% year-over-year, up from 4.1% the previous year, with payments received increasing by 3.3% year-over-year and 4.8% compared to the prior quarter. The sunsetting of the native ticketing system in LiveChat led to a significant drop in LiveChat customers but boosted HelpDesk upselling. The company secured its first customer with an annual contract value of $1 million, achieved through upselling. Moreover, the share of larger customers, those with an Average Revenue Per User (ARPU) above $500, increased by 8 percentage points over the past year, while the share of customers using more than one product grew by 9 percentage points. HelpDesk showed remarkable growth, with a 126% increase in MRR, and ChatBot also performed well, contributing significantly to MRR with a 26% growth rate. Despite challenges, the company remains focused on transforming into a suite company and anticipates positive impacts on churn and overall business stability.

MRR Growth

Monthly Recurring Revenue (MRR) grew by 6.9% year-over-year, an improvement from the 4.1% growth reported a year ago.

First $1 Million Contract

Secured the first customers with an annual contract value of $1 million through upselling to an existing client.

HelpDesk Performance

HelpDesk showed phenomenal results, with customer growth and a 126% increase in MRR over the year.

Cloud Infrastructure Cost Reduction

Starting next quarter, costs related to cloud infrastructure are expected to significantly reduce by PLN 3 million.

Partnership with HubSpot

Entered HubSpot app Partner program, enhancing integration for LiveChat which is important to existing customers.

LIVECHAT Software SA (LCHTF) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

LCHTF Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Nov 27, 2025	2026 (Q2)	- / -	0.453	―	―	―
Aug 28, 2025	2026 (Q1)	- / 0.33	0.465	-29.03% (-0.14)		―
Apr 02, 2025	2025 (Q4)	- / -	0.405	―	―	―
Feb 27, 2025	2025 (Q3)	- / 0.44	0.467	-5.93% (-0.03)		―
Nov 28, 2024	2025 (Q2)	- / 0.45	0.414	9.48% (+0.04)		―
Aug 23, 2024	2025 (Q1)	- / 0.47	0.481	-3.19% (-0.02)	―	―
Jun 21, 2024	2024 (Q4)	- / 0.41	0.528	-23.26% (-0.12)	―	―
Feb 28, 2024	2024 (Q3)	- / 0.47	0.502	-6.99% (-0.04)		―
Feb 22, 2024	2024 (Q2)	- / 0.41	0.502	-17.63% (-0.09)	―	―
Aug 25, 2023	2024 (Q1)	- / -	0.384	―		―

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

LCHTF Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Aug 28, 2025	$15.00	$15.00	0.00%
Apr 02, 2025	$13.77	$13.77	0.00%
Feb 27, 2025	$12.30	$12.30	0.00%
Aug 23, 2024	$19.94	$19.45	-2.46%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does LIVECHAT Software SA (LCHTF) report earnings?

LIVECHAT Software SA (LCHTF) is schdueled to report earning on Nov 27, 2025, TBA (Confirmed).

What is LIVECHAT Software SA (LCHTF) earnings time?

LIVECHAT Software SA (LCHTF) earnings time is at Nov 27, 2025, TBA (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is LCHTF EPS forecast?

Currently, no data Available

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