Solid Q3 Financial Performance
Despite industrial action causing cancellations and an EUR 18 million direct impact, Finnair reported a comparable operating result of EUR 51 million. Revenue increased by 2%.
Customer Satisfaction Improvement
Net Promoter Score (NPS) increased from 28 to nearly 40 between August and September, indicating improved customer satisfaction.
Strong Performance in Asia
Asia showed strong double-digit growth in both ASK and revenue development, with positive RASK, RPK yield, and load factors.
Return of Capital Payment
The Board of Directors decided on a second installment of the return of capital payment, scheduled for 7th November.
5-Star Rating from APEX
Finnair received a 5-star rating from the Global Airline Passenger Experience Association for the fourth year in a row.