Revenue Growth Exceeds Expectations
Net revenues increased 28% year-over-year to $159.9M, outperforming the prior outlook (low 20% growth) and driving an updated full-year revenue guide of +14% to +16% (up from 10%-12%).
Active Customer Milestone and Engagement
Active customers surpassed 3.0 million for the first time, with active customer growth accelerating to +12% year-over-year and strong gains in both new customer acquisition and retention.
Improved Unit Economics and AOV
Average order value rose 4% to $124 driven by pricing and favorable mix; trailing 12-month net revenue per active customer increased 6% to $220 (highest since Q4 2022).
Category and Geographic Strength
Scrubwear grew 27% (79% of net revenues) while non-scrubwear grew 31% (21% of net revenues, strongest growth in 3 years). U.S. revenues rose 24% to $131.6M and international revenues rose 50% to $28.3M.
Profitability and Margin Expansion
Operating margin improved to 2.8% from -0.2% year-over-year; adjusted EBITDA margin increased to 8.7% from 7.3% and beat expectations by ~170 bps. Net income was $6.3M (diluted EPS $0.03) vs. a net loss last year.
Strong Balance Sheet and Capital Allocation
Ended the quarter with $277M in cash, cash equivalents and short-term investments; repurchased ~$8.8M of stock (weighted avg price $15.38) with ~ $43M remaining under the program.
Operational & Fulfillment Improvements
Selling expense improved to 22.8% of net revenues (vs 26.2% LY) due to fulfillment center efficiencies and carrier diversification, enabling absorption of unplanned fuel surcharges while still investing in growth.
Product Innovation and Fabric Traction
FORMx fabric mix nearly doubled year-over-year and FIBREx debuted (durable fabrication); continued momentum in new silhouettes, maternity styles, color drops (e.g., espresso) and successful collaborations like Star Wars.
Brand & Community Momentum
Marketing engagement strong: Never Change campaign first chapter more than doubled last year's impressions and engagement; expanded on-campus Match Day presence and launched the Austin Humans Foundation and Healthcare Human Act advocacy efforts.
International Expansion and Retail Footprint
Presence expanded to 85 international markets (from 32 at end of 2024) with go-deep markets like France and Germany driving growth; 5 community hubs performing well with 4 additional hubs planned in H2.