Strong Customer Service in Switzerland
Swisscom was nominated as the strongest telco brand in Switzerland and achieved a new record score of 490 out of 500 in the Connect Test on the mobile hotline.
Successful Launch of beem B2B Connectivity Portfolio
Swisscom launched beem, a new convergent B2B connectivity portfolio combining connectivity and security, receiving positive market feedback and strong initial sales.
Progress in Italian Integration
The integration of Fastweb and Vodafone in Italy is progressing as planned, with synergy ramp-up and integration costs on track.
Growing Wholesale Business
FTTH penetration in wholesale business increased by 5.5%, driving access service revenue up by 9% to CHF 49 million.