Increased Leasing Activity
Leasing activity increased by 14% compared to the prior year, with new leasing activity up by 41% and the conversion rate for new leasing activity reaching 55% in the second half of 2024.
Improved Retention Rate
Retention rate improved to 69% in 2024, up from 61% in 2023, approaching the historical rate of 75%.
Strong User Engagement Results
Net promoter score increased by 30%, exceeding the industry average by 150%, indicating strong user satisfaction and supporting leasing activity.
Completion of Non-Core Asset Dispositions
Disposed of non-core assets totaling $229 million in 2024, above the target of $200 million, with proceeds allocated to debt repayment.
Increase in Net Operating Income
Achieved a 6.5% increase in net operating income compared to Q4 2023, and a 5.4% increase in average in-place net rent per occupied square foot.