Adjusted EBITDA Beat and Strong Profitability
Reported a $10 million adjusted EBITDA beat for Q1; raised full-year 2026 adjusted EBITDA guidance to $250M–$260M (approx. 33% margin) and now expect to reach the 35% adjusted EBITDA margin target in the back half of 2026 (more than 2 years ahead of schedule). Q2 adjusted EBITDA guide of $56M–$59M (30%–31% margin).
Cost Reduction Program Delivering Savings
Announced restructuring to reduce annualized operating expenses by an estimated $70M and deliver approximately $40M of savings in 2026; expects one-time charges of $16M–$23M (majority recognized this quarter).
SMB Product (Business+) Rapid Growth
Business+ is the fastest-growing product in company history with GSV growth of 34% quarter-over-quarter, expanding Upwork's reach into the SMB market opportunity (~$530B).
AI-Related Work Showing Robust Growth
AI-related work annualized GSV exceeded $300M and grew >40% year-over-year; AI-related jobs comprised ~8% of marketplace GSV in Q1 and ~11% of job posts, indicating leading-edge demand that is accelerating supply/demand mix.
Enterprise Momentum and Lifted Product Progress
Enterprise pipeline expanded meaningfully in the quarter (3x growth for new clients and 9x for existing clients); Lifted product on track with customer migrations starting in June and management maintaining a previously-stated ~25% GSV growth outlook for Lifted.
Marketplace Take Rate and Capital Flexibility
Marketplace take rate reported at 19.4%; company emphasizes ample cash position with flexibility to pay down debt, pursue M&A, or return capital to shareholders.
Focused Product Execution on AI Agents and Data
Launched multiple AI features (Upwork app in ChatGPT, Ooma enhancements, human-supervised agent beta) and is exploring an AI data opportunity leveraging ~3M job posts/year; human-supervised agents receiving positive feedback and slated for roll out this year.