Record Gross Margin Achievement
Achieved a record gross margin of 25.5%, within the midterm outlook of 25% to 30%, marking an increase of 5.6 percentage points over 18 months.
Non-GAAP Operating Breakeven Milestone
For the first time, Urgent.ly achieved non-GAAP operating breakeven in March 2025, demonstrating positive momentum and significant progress towards financial commitments.
Substantial Reduction in Operating Expenses
Operating expenses decreased by 41% year-over-year, with specific reductions in R&D (54%), Sales and Marketing (65%), and Operations and Support (44%).
Customer Service Excellence
Maintained a high customer service score of 4.6 out of 5 stars in Q1 2025, emphasizing exceptional service delivery.
Strategic Partnerships and Renewals
Secured renewal with one of the largest global fleet management companies, demonstrating strong and expanding partnerships.