Strong Financial Performance and Growth
ServiceTitan reported a 27% subscription revenue growth and a 25% total revenue growth year-over-year. The company achieved record operating margins, improving by 510 basis points.
Successful Use of AI for Business Automation
The introduction of ServiceTitan's AI, Titan Intelligence, enabled the first fully automated job, showcasing significant advancements in automation capabilities for customers like Gulfshore, which saw a 22% increase in close rate and a $370,000 revenue increase from automated marketing campaigns.
Expansion of Pro Products
Pro products continue to be the fastest-growing area of the business, with significant demand for AI-driven automation that enhances operational efficiency and revenue growth for customers.
New Partnership with Roto-Rooter
ServiceTitan announced a partnership with Roto-Rooter, the largest provider of plumbing and drain cleaning services in North America, expected to go live in early calendar year 2026.
Improved Gross Margins
Platform gross margin improved to 80.7%, up 280 basis points year-over-year, driven by infrastructure cost leverage and sales and marketing improvements.