Strong Total Income Growth
Total income grew 34% year-on-year to NZD 120.9 million, driven by Booking.com for Business and the first full year contribution from GetThere (NZD 16.1 million).
Material Improvement in EBITDAFI
EBITDAFI increased 137% to NZD 6.5 million, reflecting operating leverage despite elevated investment in the platform and the GetThere acquisition.
Booking.com for Business Momentum
Completed room nights grew 31% to 4.3 million; active customers increased 36% to 301,000 (adding ~79,000 customers); online bookings rose 41% from NZD 6.4 million to NZD 9.0 million, strengthening market position in Australasia.
Healthy Balance Sheet
Cash and short-term deposits of NZD 54.1 million and no debt, providing optionality to fund strategic initiatives and potential M&A.
Serko.ai and Strategic Progress
Serko.ai launched in closed beta in the U.S. with first users onboarded and encouraging initial feedback; initiatives targeting defined U.S. corporate segments have produced early qualified leads and new sales hires in place.
Operational Efficiency Wins
Direct costs reduced by NZD 1.7 million and other operating expenses reduced by NZD 3.0 million despite volume growth; improved autonomous support resolution with 30% of support queries resolved without human intervention.
Product Improvements Driving Conversion
Improved mobile experience produced 1.4x higher conversion rates, demonstrating product enhancements are translating into better customer outcomes.
Guidance with Positive Momentum
FY '27 guidance indicates continued growth: total income NZD 128–134 million and total spend NZD 132–140 million, and booking volumes slightly ahead of expectations at the start of FY '27.