Q4 Revenue Growth
Q4 revenue of $178,000,000, up 35% year-over-year, demonstrating strong top-line momentum.
GBV Expansion
Gross Booking Value (GBV) reached $2,300,000,000 in Q4, up 42% year-over-year; signed net new GBV in Q4 was over 50% higher than prior-year Q4.
Customer Experience Metrics at All-Time Highs
Net Promoter Score (NPS) of 47 (all-time high) and CSAT of 96 in Q4, indicating strong customer satisfaction and product-market fit.
Non-GAAP Profitability and Margin Expansion
Non-GAAP operating margin was breakeven in Q4, an improvement of approximately 1,100 basis points year-over-year; non-GAAP operating expenses down as a percentage of revenue.
Free Cash Flow Turned Positive
Company turned free cash flow positive for the first time in its history, one year ahead of plan.
Strong Balance Sheet
Cash and short-term investments of $741,000,000 versus $125,000,000 of debt, providing flexibility to invest in payments and product innovation.
Fiscal 2027 Guidance
FY 2027 revenue guidance of $866,000,000 to $874,000,000 (~24% growth at midpoint) and non-GAAP operating profit guidance of $58,000,000 to $62,000,000 (~7% margin at midpoint); Q1 FY2027 revenue guidance $204,000,000 to $206,000,000 (~30% growth).
Product and AI Leadership
Launch of Navan Edge (agentic AI) targeting the unmanaged travel TAM (~$56–57B stated), continued AI-driven releases (e.g., Expense AI agent), and claims of material operational benefits: median customer savings ~15%, average booking time reduced to seven minutes (vs. 45 minutes), >70% of expenses automated, and ~50% of support automated with AI.
Payments and Payments-Related Growth
Payments business grew 19% year-over-year in Q4; management highlights payments as a strategic growth and margin opportunity supported by strong financing capacity.
Healthy Retention in Core Platform
Net revenue retention for Navan's core platform at ~110%, with overall company NRR of 107% for FY2026 (core platform retention offset by lower-growth Reed & Mackay segment).