Strong Top-Line Revenue Growth
Total gross revenues reached BRL 15,000,000,000, a 45% year‑over‑year increase; net revenues grew 31% YoY to BRL 8,400,000,000, driven primarily by credit portfolio expansion (NII +41% YoY).
Robust Loan Growth and Product Mix
Loan portfolio grew 36% YoY with quarterly acceleration (10% QoQ / ~40% annualized). Mortgages +48% YoY, home equity +35% YoY, credit cards +29% YoY, and private payroll grew from near zero to ~BRL 2,000,000,000 with ~500,000 clients.
Improving Profitability and ROE
Net income for 2025 was BRL 1,300,000,000 and the company surpassed 15% ROE in the last quarter, reflecting sustained margin expansion and improved monetization.
Record Client Acquisition and Engagement
Welcomed 7,000,000 new clients in 2025 (best annual result), with 4,400,000 becoming active (activation rate 58%); daily logins in December rose to 21,500,000 from 17,000,000 a year earlier; processed ~1,000,000,000 transactions in December (~32,000 transactions/min).
Payments & TPV Expansion
TPV run rate grew 27% in the year to BRL 1,800,000,000,000; PIX volumes ~BRL 1,500,000,000,000 for the year with PIX market share at 8.5%.
Operational Efficiency Gains
Efficiency ratio improved from 48.4% to 45.5% in 2025 (nearly 300 bps improvement year‑over‑year) due to digital scale, process optimization and cost initiatives; gross margin per active client reached BRL 21.2.
Enhanced Unit Economics
Net ARPAK reached a record BRL 35.1 (mature clients BRL 91); cost to serve remained low at BRL 13.8, supporting best‑ever gross margin per active client.
Funding Strength and Low Cost of Funding
Funding grew 32% YoY to nearly BRL 73,000,000,000 with an average balance of BRL 2,100 per active client; transactional deposits passed BRL 20,000,000,000 and cost of funding improved to 65.6% of CDI from 68.2% QoQ.
Key Product & Engagement Launches
Launched/expanded multiple client features: My Pick Bank (1,500,000 active users), My Credit Journey (3,000,000 unique accesses), over 10 other features including AI taskbar; investment client base reached 9,000,000 and an event hosted 6,000 attendees.
Global Expansion Milestones
Obtained US bank license (approved Jan 6) and previously secured a Cayman branch license (2024); US deposit base stands at $320,000,000; launched USD credit cards and announced Bind partnership for Argentina — positioning to offer USD accounts and expand international offerings.
Brand & Customer Satisfaction Recognition
Ranked 7th most powerful brand in Brazil, 3rd most mentioned on Brazilian social media, #1 bank brand among Gen Z, and #1 rated financial app on both Apple Store and Google Play; sustained NPS of 85.
Capital Management & Dividends Policy
Bank CET1 at 14.4% with holding-level excess capital (~BRL 2,000,000,000 ~4.5 p.p. of CET1); management expects continuation of a ~20% payout ratio for dividends while balancing growth and capital needs.