Top-Line Growth and Milestones
Q4 revenue of $837 million, up 8% year-over-year; full-year revenue $3.2 billion, up 8% year-over-year. Q4 subscription revenue $819 million, up 8% YoY; full-year subscription revenue $3.2 billion, up 9% YoY. Billings exceeded $1 billion in Q4 for the first time, up 10% YoY; full-year billings $3.4 billion, up 10% YoY.
ARR Expansion and IAM Traction
ARR ended at approximately $3.3 billion, up 8% year-over-year. IAM reached over $350 million in ARR (~10.8%–11% of company ARR) after ~18 months from launch and increased IAM share of ARR from 2.3% (FY25) to 10.8% (FY26). Company guided ARR growth of ~8.25%–8.75% for FY27 with IAM expected to represent ~18% of ARR by end of FY27 (IAM >$600M ARR).
Profitability and Cash Generation
Fiscal 2026 achieved non-GAAP operating margin of ~30% (first time >30%) and non-GAAP operating income of $968 million (up 9% YoY). Q4 non-GAAP operating income $247 million, up 10% YoY; Q4 operating margin 29.5%, up 70 basis points YoY. Free cash flow exceeded $1 billion for the first time in FY26 with a 33% FCF margin (vs 31% prior year); Q4 FCF was $350 million, up 25% YoY and a 42% margin.
Strong Customer and Usage Metrics
Total customers grew ~9% YoY to ~1.8 million. Customers spending >$300k annually increased 7% YoY to 1,205. Envelope consumption increased year-over-year to near multiyear highs and dollar net retention (DNR) improved to 102% from 101%.
International and Partner Momentum
International revenue surpassed 30% of total revenue in Q4 and grew 15% YoY. Partner-contributed bookings grew over 30% YoY, and key enterprise wins (e.g., Aon, Bank of Queensland) highlight partner and marketplace traction (including Microsoft Azure Marketplace).
Balance Sheet and Shareholder Returns
Ended quarter with approximately $1.1 billion in cash and investments and no debt. Repurchased $269 million in shares in Q4 (largest quarterly buyback) and $869 million for FY26 (≈82% of annual free cash flow); company expanded buyback authorization by $2.0 billion to $2.6 billion total remaining.
AI and Data Advantages
Navigator intelligent repository now ingests >200 million private consented agreements (up from 150 million in December). DocuSign reports optimized AI processing costs (~50x improvement vs direct LLM prompts) and partnerships/integrations with Anthropic, OpenAI, Google Gemini, GitHub Copilot Studio and Salesforce, demonstrating an expanding AI ecosystem and proprietary data advantage.
Operating Efficiency and Margins Guidance
Management expects to maintain strong operating margins (non-GAAP operating margin guidance 30.0%–30.5% for FY27) while reinvesting go-to-market efficiencies into R&D to accelerate product roadmap; non-GAAP gross margin guidance for FY27 in the 81.5%–82.0% range.