Record Financial Results
Full-year 2025 record net income of $5.3 billion on record revenue of $20.1 billion (total revenue +8% YoY). Return on tangible common equity (ROTCE) of 26% for the year. Full-year net interest income up 15% YoY. Full-year expenses up 3%, supporting positive operating leverage and margin expansion.
Strong Q4 Performance and EPS Growth
Q4 total revenue of $5.2 billion (+7% YoY) with fee revenue +5%. Net interest income in the quarter +13% YoY. Reported EPS for Q4 was $2.02 (+31% YoY); full-year EPS was $7.40 (+28% YoY; $7.50 excluding notable items, +24%). Provision for credit losses was a benefit of $26 million in the quarter.
Material Operating Leverage and Margin Improvement
Generated 507 basis points of positive operating leverage on a reported basis in 2025 (411 bps excluding notable items). Full-year reported pretax margin improved to 35% (36% excluding notable items); Q4 pretax margin ~36% and return on tangible common equity was 27% for the quarter.
Security Services Momentum
Security Services revenue $2.5 billion in Q4 (+7% YoY). Investment services fees in the segment +11% YoY. ETF AUC/A reached $3.8 trillion (+34% YoY) with 2,500+ funds serviced (+22% YoY). Segment pretax income $838 million (+30% YoY) and pretax margin ~34%, exceeding the prior medium-term target of >=30%.
Markets & Wealth Services Strength
Markets & Wealth Services revenue $1.8 billion in Q4 (+8% YoY). Clearance and Collateral Management investment services fees +15% YoY; average collateral balances $7.5 trillion (+15% YoY). Net new assets at Pershing were $51 billion in Q4. Segment net interest income +20% YoY and pretax margin ~49%.
Capital Returns and Balance Sheet Strength
Returned $5 billion of capital to shareholders in 2025 via dividends and buybacks; Q4 capital returned $1.4 billion with a total payout ratio of 100%. CET1 ratio ended Q4 at 11.9% (up 17 bps sequentially). Liquidity metrics remained strong: LCR 112% and NSFR 130%.
Progress on Platform Operating Model and AI
Transitioned ~50% of people into platform operating model during 2025, bringing >70% of people into the model overall. Deployed over 130 digital employees in 2025 and scaled the enterprise AI platform 'Eliza' with collaborations (Google Cloud, OpenAI), targeting capacity gains and productivity improvements.
Raised Medium-Term Financial Targets and 2026 Guidance
Increased medium-term targets: pretax margin target raised by 500 bps to 38% and ROTCE target raised by 500 bps to 28%. 2026 guidance: total revenue (ex-notable items) ~+5% YoY (market-dependent), expense growth ~3%–4% and target of >=100 bps positive operating leverage for 2026.
Commercial Model and Client Wins
Record sales performance for the year; number of clients buying 3+ services increased by ~64% over two years. Notable client wins in Q4 include WisdomTree (banking-as-a-service for digital assets), a front-to-back win with an active asset manager, and Japan's Government Pension Investment Fund for private markets data/analytics. 10% of 2025 sales were new logos.