Passenger Traffic and Scale
Carried 8.1 million passengers in the half, with capacity broadly flat in the period and operating at ~90% of pre-COVID capacity (noting continued constraints).
Customer Satisfaction and On-Time Performance Gains
Customer satisfaction at 84%; regional on-time performance improved to 83.9% from 73.3% (+10.6 percentage points), and Air New Zealand ranked second in the APAC region for on-time performance in 2025.
Premium and Ancillary Revenue Growth
Premium cabin revenue grew 10% year-on-year while economy cabin grew 2%; ancillary revenues increased 10% versus prior year, highlighting structural growth opportunities in premium and ancillary channels.
Loyalty Program Scale and Enhancements
Koru loyalty membership exceeds 5.2 million members and the business launched Koru Black as part of a loyalty refresh intended to drive future revenue and differentiation.
Transformation Program Delivering Benefits
Kia Mau transformation delivered approximately NZD 45 million of benefits in the half and NZD 145 million since program inception, with further expected benefits of NZD 100–120 million for the full year.
Fleet Recovery & Growth Plans
Expect 4 grounded A320neo/787 aircraft to return to service through 2026; delivery of 2 GE-powered 787-9s expected April and June 2026, providing anticipated wide-body capacity growth of ~20–25% over the next two years.
787 Retrofit Progress
Retrofit program for existing Rolls-Royce powered 787 fleet is half complete with full program expected by end of calendar 2026.
Liquidity and Balance Sheet Resilience
Liquidity of NZD 1.3 billion at period end (within NZD 1.2–1.5 billion target range); net debt-to-EBITDA ~2.6x and active capital management including repaying ~NZD 1.4 billion of debt/leases since FY23 and recent AUD 300m MTN issuance.