Record-Breaking Consolidated Revenue
The record high consolidated revenue was JPY 566.7 billion for Q3 2024, a 9.3% increase from the previous year. Rakuten Mobile contributed 40% to this growth.
Significant Growth in Fintech Segment
Fintech segment revenue reached JPY 208.2 billion, a 12.8% increase from the previous year. Operating income increased by 57.2% to JPY 40 billion.
Substantial Improvement in EBITDA
Consolidated EBITDA increased from JPY 35.6 billion to JPY 92.2 billion, marking a 159.1% increase year-on-year.
AI-Driven Cost Reduction in Customer Support
Customer support costs for Rakuten Mobile were reduced by 31% through AI utilization, decreasing from JPY 195 to JPY 37 per month per user.
Strong Performance in Rakuten Securities
Rakuten Securities general account increased by 20.3% year-on-year to JPY 11.65 million, and deposit assets grew by 39.1% to JPY 32.2 trillion.