Client Growth and Engagement
The company reached 25 million clients, with an 8% growth overall. Notably, app clients and fully banked clients increased by 11%, contributing to 3/4 of the company's income.
Capitec Connect Expansion
Capitec Connect grew by 76%, and GlobalBiz clients increased by 57%. The telecom segment also topped the South African Telecom Sentiment Index.
Strong Financial Performance
Headline earnings increased by 26%, with a net interest income rise of 27%. Non-interest revenue grew by 19%, and return on equity reached 31%.
Digital Payment and Transaction Growth
Digital payments, including Capitec Pay, grew by 28%, while card payments increased by 23%. E-commerce transactions rose by 35%.
Insurance and Business Banking Growth
The insurance segment saw a 20% normalized growth, and business banking clients increased by 57%. Gross loans in business banking went up by 23%.
Technological Advancements
Investment in new technologies increased by 30%, including AI and cloud partnerships, leading to significant operational savings and enhanced fraud detection.