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pc:tlkds

Talkdesk

San Francisco, California, United States
www.talkdesk.com
Cloud-based contact center platform offering AI-powered customer service solutions.

Leadership & Board

Key Executives
Founder and CEOTiago Paiva
CCOChad Gaydos
General Manager EMEAMarco Costa
CMOKathie Johnson
Current Number of Employees1,355
Current LinkedIn Followers327,558

Main Enterprise Clients

Company Name

Latest Estimated Valuation

Estimated Valuation―
Estimated Valuation―
Total Amount Raised$230M
Total Amount Raised$230M
Total Funding Rounds1
Total Funding Rounds1
Latest Funding Amount$230M
Latest Funding Amount$230M
Latest Funding RoundSeries D
Latest Funding RoundSeries D
Post-Money Valuation―
Post-Money Valuation―

Funding History

Funding Date
Funding Round
Amount Raised
Post-Money Valuation
Sep 12, 2021
Series D
$230.00M
―

Related News and Analysis

Talkdesk – Weekly Recap

Talkdesk – Weekly Recap

Talkdesk is a cloud-based contact center and customer experience software provider, and this weekly recap highlights a series...
3d ago
TLKDS
Talkdesk Highlights Positive Gartner Peer Insights Review, Signaling Ongoing Enterprise Traction

Talkdesk Highlights Positive Gartner Peer Insights Review, Signaling Ongoing Enterprise Traction

Talkdesk has shared an update. The company highlighted positive customer feedback featured in a recent Gartner Peer Insights...
4d ago
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Talkdesk Highlights AI-Driven Customer Experience Automation Strategy Beyond Traditional CCaaS

Talkdesk Highlights AI-Driven Customer Experience Automation Strategy Beyond Traditional CCaaS

Talkdesk has shared an update. The company is promoting its Customer Experience Automation (CXA) offering, positioning it as...
4d ago
TLKDS
Talkdesk Releases 2025 KPI Benchmarking Report to Strengthen AI-Driven CCaaS Positioning

Talkdesk Releases 2025 KPI Benchmarking Report to Strengthen AI-Driven CCaaS Positioning

Talkdesk has shared an update. The company announced the release of its 2025 Talkdesk KPI Benchmarking Report, a...
4d ago
TLKDS
Talkdesk Launches Consumer Goods Experience Cloud to Expand Vertical AI CX Offering

Talkdesk Launches Consumer Goods Experience Cloud to Expand Vertical AI CX Offering

Talkdesk has shared an update. The company announced the launch of its Consumer Goods Experience Cloud, a sector-focused...
5d ago
TLKDS
Talkdesk Secures ISO/IEC 42001 Responsible AI Certification, Bolstering Enterprise CXA Strategy

Talkdesk Secures ISO/IEC 42001 Responsible AI Certification, Bolstering Enterprise CXA Strategy

Talkdesk has shared an update. The cloud contact center software provider announced it has achieved ISO/IEC 42001 certification,...
5d ago
TLKDS
Talkdesk Expands CX Platform With AI-Powered Commerce Orchestration for Retail

Talkdesk Expands CX Platform With AI-Powered Commerce Orchestration for Retail

Talkdesk has shared an update. The company announced the launch of Talkdesk Commerce Orchestration, a new AI-powered platform...
6d ago
TLKDS
Talkdesk Highlights AWS-Based CXA Platform and Agentic AI Capabilities in Joint Blog With AWS Partners

Talkdesk Highlights AWS-Based CXA Platform and Agentic AI Capabilities in Joint Blog With AWS Partners

Talkdesk has shared an update. The company announced a joint blog with AWS Partners highlighting Talkdesk CXA, its...
6d ago
TLKDS
Talkdesk Highlights AI Automation Platform for On-Prem Contact Centers

Talkdesk Highlights AI Automation Platform for On-Prem Contact Centers

Talkdesk has shared an update. The company is promoting Talkdesk Customer Experience Automation (CXA), an AI-powered automation solution...
7d ago
TLKDS
Talkdesk Highlights Broad 1.20.2026 Platform Release With New CXA and AI Enhancements

Talkdesk Highlights Broad 1.20.2026 Platform Release With New CXA and AI Enhancements

Talkdesk has shared an update. The company announced its 1.20.2026 release, highlighting a broad set of launches, updates,...
7d ago
TLKDS