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Kustomer

New York, New York, US
https://www.kustomer.com/
Vertical SaaS
Kustomer is a cloud-native customer service CRM platform that unifies customer data, conversations, and transaction history into a single timeline to support omnichannel support (chat, email, social, and voice). The platform provides workflow automation, routing, and business rules together with integrations to third-party systems to help service teams resolve inquiries more efficiently and deliver consistent customer experiences.

Leadership & Board

Current Number of Employees303
Current LinkedIn Followers32,887

Latest Estimated Valuation

Estimated Valuation―
Estimated Valuation―
Total Amount Raised$60M
Total Amount Raised$60M
Total Funding Rounds1
Total Funding Rounds1
Latest Funding Amount$60M
Latest Funding Amount$60M
Latest Funding RoundInvestment
Latest Funding RoundInvestment
Post-Money Valuation―
Post-Money Valuation―

Funding Round

Funding Date
Funding Round
Amount Raised
Post-Money Valuation
Jun 15, 2023
Investment
$60.00M
―

Investors

Investor Name
Funding Round
Battery Ventures
Investment
Redpoint
Investment

Related News and Analysis

Kustomer Advances AI-Driven CX Platform With New Features, Client Onboarding Gains, and Leadership Recognition

Kustomer Advances AI-Driven CX Platform With New Features, Client Onboarding Gains, and Leadership Recognition

Kustomer used the past week to underscore its positioning as an AI-enhanced, human-centric customer experience platform, combining thought...
1d ago
KUSTO
Customer-Centric Culture Emphasis Underscores Kustomer’s CX Market Positioning

Customer-Centric Culture Emphasis Underscores Kustomer’s CX Market Positioning

According to a recent LinkedIn post from Kustomer, the company highlights commentary from KOHO executive Monika Aufdermauer emphasizing...
2d ago
KUSTO
Kustomer Spotlights User-First Alignment Between CX and HR

Kustomer Spotlights User-First Alignment Between CX and HR

A LinkedIn post from Kustomer highlights commentary from CX and HR leader Monika Aufdermauer that emphasizes customers as...
2d ago
KUSTO
Kustomer Enhances AI Support, Analytics, and Telephony Controls in CX Platform

Kustomer Enhances AI Support, Analytics, and Telephony Controls in CX Platform

A LinkedIn post from Kustomer highlights a new set of product enhancements focused on analytics, AI quality, and...
3d ago
KUSTO
Kustomer Highlights New CX Platform Enhancements Focused on AI, Analytics, and Telephony

Kustomer Highlights New CX Platform Enhancements Focused on AI, Analytics, and Telephony

According to a recent LinkedIn post from Kustomer, the company is emphasizing a set of platform enhancements aimed...
3d ago
KUSTO
Kustomer Showcases CX Onboarding Gains and Leadership Recognition in AI-Driven Service Strategy

Kustomer Showcases CX Onboarding Gains and Leadership Recognition in AI-Driven Service Strategy

Kustomer featured prominently this week through thought-leadership content and executive recognition that together underscored its strategic focus on...
8d ago
KUSTO
CX-Focused Onboarding Approach Highlights Efficiency Gains and Strategic Positioning for Kustomer

CX-Focused Onboarding Approach Highlights Efficiency Gains and Strategic Positioning for Kustomer

According to a recent LinkedIn post from Kustomer, a CX Now podcast episode features a discussion with KOHO’s...
9d ago
KUSTO
Kustomer Highlights CX Onboarding Efficiencies in KOHO Case Discussion

Kustomer Highlights CX Onboarding Efficiencies in KOHO Case Discussion

According to a recent LinkedIn post from Kustomer, the company is highlighting insights from a CX Now podcast...
9d ago
KUSTO
Leadership Recognition Underscores Kustomer’s Customer Service Strategy

Leadership Recognition Underscores Kustomer’s Customer Service Strategy

According to a recent LinkedIn post from Kustomer, company executive Lauren Gold has been recognized as Executive of...
11d ago
KUSTO
Leadership Recognition Highlights Customer Service and AI Strategy at Kustomer

Leadership Recognition Highlights Customer Service and AI Strategy at Kustomer

According to a recent LinkedIn post from Kustomer, company executive Lauren Gold has been recognized as Executive of...
11d ago
KUSTO