Zillow introduces Zillow AI mode

Zillow (Z) announced Zillow AI mode, a new experience that helps buyers and renters discover homes through conversation, receive guidance and take real steps such as scheduling tours or connecting with a local agent. “We’re connecting the entire housing journey with AI in a way that hasn’t been possible before,” said Jeremy Wacksman, CEO of Zillow. “Because Zillow operates across search, touring, financing, connections to professionals, transacting and closing, we can turn insight and data into real-world action, helping people move from discovery to keys in hand.” The platform shift is currently available in beta to a limited group of Zillow users. Zillow plans to expand this experience throughout 2026.