Over 300 quality assurance workers working at Microsoft (MSFT) subsidiary ZeniMax Media and represented by Communications Workers of America, announced that they have reached a tentative contract agreement with the company. ZeniMax Workers United-CWA and Microsoft have been negotiating for a first contract for nearly two years. “The new contract sets new standards for the industry and includes substantial across-the-board wage increases as well as new minimum salaries for workers. The agreement also includes protections against arbitrary dismissal, grievance procedures, and a crediting policy that clearly acknowledges the QA workers’ contributions to the video games they help create. It also incorporates a previously announced agreement on how artificial intelligence is introduced and implemented in the workplace.” the union said in a statement.
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