YY Group launches AI-powered customer service, expands into AI recruitment

YY Group (YYGH) announced that its dual-engine artificial intelligence algorithm has been designated as the Company’s core strategic asset for the next phase of growth. This initiative is designed to accelerate the pace of internal and external technology upgrades while broadening future revenue streams. This strategic initiative encompasses two directions: AI-driven operational efficiency enhancements and the launch of a next-generation AI-powered recruitment platform. Mike Fu, Chief Executive Officer of YY Group, commented: “AI is not just a tool for efficiency; it is a strategic growth engine for YY Group’s next stage of development. Our operational upgrades will enable us to handle more transactions, accelerate workforce matching, and respond to client needs more effectively, directly translating into stronger margins. At the same time, the AI recruitment platform will deepen our service offerings for existing clients, increase client conversion, and raise average revenue per customer.”