Xiao-I renews, expands partnership with Inner Mongolia Yili

Xiao-I announced the renewal of its contract with Inner Mongolia Yili Industrial Group. This renewal continues a long-standing partnership and marks an important shift, as Yili transitions its AI-driven customer service platform to a subscription-based model, optimizing service delivery and increasing operational efficiency. This transition to a subscription model, known as Maas, represents a new business model that Xiao-I has been actively promoting. It reflects a broader trend in the software and AI industries, offering greater flexibility and scalability for clients like Yili. The shift is also expected to contribute to Xiao-I’s long-term financial stability by creating stronger customer retention and improving cash flow predictability.