Xcel Energy selects Oracle Opower platform to support programs

Xcel Energy (XEL) has selected the AI-enabled Oracle Opower customer engagement platform to support its energy programs, strengthen customer experiences, and improve grid resiliency. “As we build out our grid to meet the growing energy demand across the states we serve, we’re focused on continuing to make energy work better for our customers,” said Emmett Romine, vice president, Customer Energy and Transportation Solutions at Xcel Energy. “By providing customers with personalized insights about their energy use, we’re empowering them with options to reduce or shift their usage and potentially save money on their energy bills.”