VSee Health, Novant Health share blueprint for tele-urgent programs

VSee Health (VSEE) announces an upcoming webinar today with Novant Health Urgent Care. The event will focus on how healthcare organizations can design and scale high-return virtual urgent-care programs that combine operational efficiency with meaningful patient impact. Hosted by Dr.MiltonChen, Co-CEO of VSee Health, and featuring guest speaker NatalieConde,PA-C,MMS, Director of Telemedicine of Novant Health Urgent Care, the discussion will draw on NovantHealth Urgent Care’s extensive experience in telemedicine expansion and the lessons learned from building sustainable, system-wide virtual care operations. VSee’s commitment to client-focused innovation is exemplified in its partnership with NovantHealthUrgentCare. Working closely with NovantHealth Urgent Care during its transition from DoctorsCare, VSee helped streamline clinic operations by enhancing and customizing digital intake forms to align with clinicians’ workflows. The collaboration also included a full brand refresh-integrating new URLs, logos, and color themes seamlessly across both web and mobile platforms. The live webinar will outline practical, financially focused strategies for sustaining tele-urgent programs, including: Boosting telehealth ROI through optimized patient volumes, billing processes, and staffing models; Implementing scalable technology architectures that engage patients and enable fast service-line expansion; Leveraging AI and automation to enhance care delivery, particularly in rural or resource-constrained communities.