Unisys expands collaboration with Salesforce

Unisys (UIS) has announced an expansion of its collaboration with Salesforce (CRM) to strengthen the delivery of its on-site technology support. Unisys continues to enhance its Digital Workplace Solutions Field Services by integrating Agentforce 360, to help deliver speed, precision, and reliability to every service call. Agentforce 360 is the complete portfolio of Salesforce solutions that powers the agentic enterprise – connecting apps, data and AI agents on one trusted platform. This alliance represents one of the largest and most advanced deployments in the Agentforce Field Service and Operations ecosystem, operating across more than 120 countries and managing 7.4 million devices worldwide. The use of Agentforce Field Service and Operations builds upon an existing partnership between Unisys and Salesforce.