UiPath announces integration with Talkdesk

UiPath (PATH) announced an integration with Talkdesk to enable organizations to leverage automation to optimize the end-to-end customer journey, enhancing efficiency, accuracy, and satisfaction. “This collaboration gives enterprises the ability to leverage AI to transform their most complex and critical front and back-office processes,” said Munil Shah, chief technology officer, Talkdesk. “Bringing UiPath’s advanced Automation workflows and Document Understanding into our agentic ecosystem raises the ceiling on what’s possible. Customers can orchestrate richer, more intelligent automations at enterprise scale – enhancing experience while dramatically reducing the time and friction involved in accessing and extracting critical information.”