Toast, American Express enter partnership

American Express (AXP) and Toast (TOST) “announced a strategic, multi-year partnership, focused on powering more personalized hospitality experiences across the vast network of Resy, Tock, and Toast restaurant locations in the United States to create better dining experiences that drive more guests to restaurants. The companies plan to build tools for restaurants to create more seamless and personalized hospitality experiences combining the power of Resy and Tock’s guestbook capabilities and Toast’s Digital Chits technology, which allows restaurant staff to easily view important customer information directly on Toast Go(R) handhelds and POS terminals during service. In addition, both companies will explore opportunities to leverage Toast capabilities to offer differentiated benefits that enhance the guest and American Express(R) Card Member experience. This partnership also intends to give restaurants, wineries, cafes, and bars greater visibility by making their listings from Resy and Tock available on the Local by Toast app, alongside those using Toast Tables. The partnership builds on American Express’ significant investments in dining to better serve restaurants, diners, and American Express Card Members and merchants. In 2024, American Express acquired dining technology platform Rooam to enable integrations with leading technology platforms, like Toast. The company also acquired reservation platform Tock, adding 7,000 new restaurants and other venues to the American Express Global Dining network, in addition to the 20,000 restaurants and venues available on Resy. Resy and Tock have continued to invest in innovation with the launches of the Resy Android app, Resy’s Discover Tab, Notify Enhancements, and Guest Lifetime Value in the last year to help drive increased demand for restaurants.”