Sprinklr announces launch of Sprinklr Copilot, Sprinklr AI Agents

Sprinklr (CXM) announced the launch of next-generation AI capabilities and solutions, including Sprinklr Copilot and Sprinklr AI Agents, and enhanced capabilities for Sprinklr Customer Feedback Management, CFM. “Today’s customers are in the driver’s seat – they expect brands to meet them where they are, with context, speed, and insight,” said Rory Read, President and CEO at Sprinklr. “Our platform is built to help brands lead in this new era of engagement, connecting with their audiences in a bold, differentiated way.”