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Skillsoft announces user experience, adoption findings

Skillsoft (SKIL) announced user experience and adoption findings that signal a turning point in enterprise learning. As AI becomes part of everyday work, learners are increasingly seeking personalized, real-world learning embedded directly into the flow of work, rather than relying on static, one-size-fits-all training. Over the past year, usage of Skillsoft CAISY, the AI-powered conversation-based learning experience, increased 146% year over year. Launches of CAISY simulation experiences rose 341% during the same period, growing 2.3x faster than the overall learner base. This growth signals a shift in enterprise learning, as accelerating change renders traditional, static, long form video training insufficient. Employees now learn in the flow of their work through AI-powered, practice-based experiences that let them rehearse real-world situations, receive feedback, and build confidence before applying skills on the job. “Since its launch in 2023, CAISY has reflected a broader shift toward learning that happens in the flow of work,” said Gina Smith, PhD, Research Director at IDC. “By using AI-supported, practice-based experiences across a range of skill areas, Skillsoft enables organizations to help employees build and apply skills in real work contexts, rather than separating learning from day-to-day execution.”

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