ServiceNow, Nvidia announce expansion of partnership on intelligent AI agents

At ServiceNow’s (NOW) annual customer and partner event, Knowledge 2025, ServiceNow and Nvidia (NVDA) announced an expansion of their partnership to “fuel a new class of intelligent AI agents across the enterprise.” ServiceNow stated: “This includes the debut of a new high-performance ServiceNow reasoning model, Apriel Nemotron 15B-developed in partnership with NVIDIA-that evaluates relationships, applies rules, and weighs goals to reach conclusions or make decisions. The open-source LLM is post-trained with NVIDIA and ServiceNow-provided data, helping deliver lower latency, lower inference costs, and faster agentic AI. The companies also unveiled plans to bring accelerated data processing to ServiceNow Workflow Data Fabric with the integration of select NVIDIA NeMo microservices, driving a closed-loop data flywheel process that enhances model accuracy and personalized user experiences. The Apriel Nemotron 15B reasoning model represents a significant step forward in developing compact, enterprise-grade LLMs purpose-built for real-time workflow execution.”