Malaya Heritage has appointed SAGTEC (SAGT) Global as its exclusive IT Consultant to lead a 24-month digital transformation program across its F&B operations. The partnership will introduce advanced technologies including automated central kitchen systems, intelligent outlet management platforms, and service robotics to boost operational efficiency, ensure consistent product quality, and elevate the customer experience across all outlets. The initiative is expected to generate approximately USD 3 million in revenue, underscoring the commercial and operational potential of integrating technology into Malaysia’s F&B sector. SAGTEC will provide end-to-end solutions encompassing system design, software development, deployment, and integration across multiple outlets.
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