RingCentral, Nice announce multi-year extension to long-term agreement

RingCentral (RNG) announced a renewed collaboration with NiCE (NICE), through a multi-year extension of their long-term agreement to market and sell RingCentral Contact Center. The extension builds upon the partnership NiCE and RingCentral have cultivated since 2015. “We’re thrilled to extend our partnership with NiCE and double down on continuing to offer NiCE’s renowned industry-leading CX platform powered by AI to RingCentral’s enterprise customers,” said Vlad Shmunis, Founder, Chairman and CEO of RingCentral. “Our customers greatly benefit from the integration of two recognized industry leaders that no other vendors are able to deliver. This partnership extension marks an important next chapter, and we look forward to working with the NiCE team offering our AI-powered integrated solution streamlining customer interactions and boosting overall efficiency.”