RingCentral announces agentic voice AI suite

RingCentral (RNG) announced an agentic voice AI suite that includes AI Receptionist, AI Virtual Assistant, and AI Conversation Expert. “For over two decades, RingCentral has delivered reliable, secure, global voice communications – backed by hundreds of millions in annual R&D. That foundation uniquely positions us to lead the future of Agentic Voice AI,” said Vlad Shmunis, Founder, Chairman, and CEO, RingCentral. “With AIR, AVA, and ACE, we’re building an ecosystem of agentic intelligence that powers every phase of the conversation – before, during, and after. AIR opens the door, AVA drives the interaction, and ACE connects the dots. Every customer interaction generates valuable data across our global platform, and we’re empowering businesses to unlock their data and harness the full potential of voice.”