RADCOM Ltd. (RDCM) announced the integration of RADCOM RAN Analytics Solution, part of RADCOM ACE Service Assurance, with ServiceNow (NOW), leveraging AIOps to offer advanced automated complaint resolution. The new solution provides ticket validation and prioritization to significantly reduce the time and effort network engineers spend on investigating and resolving technical issues and complaints. The joint effort enables RADCOM and ServiceNow to create better experiences and drive value for customers.
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