Pindrop announced an expanded strategic partnership with NiCE (NICE), featuring native integrations across NiCE CXone, including NiCE Cognigy Voice AI Agents. Through a telco-grade integration, Pindrop now delivers its Pindrop Passport, Protect, and Pulse solutions directly within the NiCE ecosystem. This seamless integration enables higher quality customer interactions, while accelerating deployment and time to value. NiCE customers can now purchase Pindrop solutions directly through NiCE, simplifying procurement and expediting implementation.
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