Phreesia launches VoiceAI phone solution for healthcare

Phreesia (PHR) “announced the launch of Phreesia VoiceAI, an always-on, intelligent AI phone solution purpose-built for healthcare. VoiceAI leverages advanced natural language processing and real-time workflow integration to help healthcare organizations manage high call volumes, streamline routine interactions and improve the patient experience-all without increasing staff workload. VoiceAI allows patients to easily resolve common requests by using patients’ natural spoken language. VoiceAI then triages and routes those patient requests accordingly. Calls requiring clinical or administrative follow-up are seamlessly directed to the right team member.”