PepsiCo (PEP) announced plans to deploy Agentforce – the digital labor platform from Salesforce (CRM) for bringing trusted, autonomous AI agents into the flow of work. Through this expanded collaboration with Salesforce, the world’s #1 AI CRM, PepsiCo will leverage AI agents to manage key functions, enhancing customer support and operational efficiency, while empowering sales teams to focus on strategic growth and deeper engagement with retailers. PepsiCo is one of the first major food and beverage companies to deploy Agentforce at scale, marking an important step in PepsiCo’s AI roadmap.
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