nCino (NCNO) announced that Eastern Bank has expanded its loan origination and operations platform with nCino, selecting the Company’s Consumer Banking and Mortgage solutions to complement its existing Commercial Banking Solution, creating a connected lending ecosystem across the product lines. By connecting the platforms and customer data across product lines, Eastern Bank aims to enhance convenience and avoid friction points that previously required customers to navigate different systems for different loan types. The project will also incorporate best-in-class partner, Alloy, for enhanced fraud and identity decisioning capabilities across the Bank’s lending products. Zennify, a specialized data, AI, and customer experience consulting partner, will deliver the Consumer Banking and Mortgage implementations.
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