Marchex in multi-year engagement with international automotive brand customer

Marchex announced a multi-year engagement with a major international luxury automotive brand customer. The new customer will integrate and deploy Marchex Spotlight, a key application of the company’s AI-powered conversation intelligence platform that enables original equipment manufacturers brands and dealers to increase revenue and improve brand loyalty by easily understanding business-to-consumer conversations, including those which have been mishandled or failed…”We are thrilled to partner with our newest OEM to deliver valuable and actionable insights as a core part of their strategic initiative regarding operational excellence,” said Edwin Miller, Marchex CEO. “We are seeing strong engagement and adoption in the automotive vertical as our solutions empower our customers to better understand their customers’ needs and sell more. We look forward to extending our market leadership, as Marchex Spotlight is engineered to be replicated into other vertical business categories.”