ibex (IBEX) will be participating in the IUCX Annual Conference 2025 in Phoenix from May 6-8. The ibex utilities team will be on site to showcase how new AI-powered CX solutions can help utilities connect, engage, and deepen their customer relationships while reducing operating costs. The ibex utilities team will be at booth #931 demonstrating the groundbreaking ibex Wave iX solution suite – which leverages cutting-edge Generative AI technology to deliver next-generation automated and agent-assisted customer experience, including Wave iX AI Virtual Agent and Wave iX Translate.