FTC, states file amended complaint against Uber for deceptive billing practices

The Federal Trade Commission — joined by 21 states and the District of Columbia — filed an amended complaint alleging that Uber (UBER) charged consumers for its subscription without their consent, failed to deliver promised savings including $0 delivery fees, and made it difficult for users to cancel the subscription. The FTC sued Uber in April over allegations it engaged in deceptive billing and cancellation practices related to its Uber One subscription. The states and the District of Columbia joined the FTC in filing the amended complaint, which includes a request for civil penalties for alleged violations of the Restore Online Shoppers’ Confidence Act and state laws. In addition to the District of Columbia, the states joining the FTC lawsuit include: Alabama, Arizona, California, Connecticut, Illinois, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Virginia, West Virginia, and Wisconsin. The Commission vote authorizing the staff to file the amended complaint was 2-0. The complaint was filed in the U.S. District Court for the Northern District of California.