FedEx, ServiceNow expand strategic collaboration

FedEx (FDX) and ServiceNow (NOW) announced they are furthering their collaboration by embedding trusted logistics intelligence from FedEx Dataworks directly into existing ServiceNow Source-to-Pay journeys as well as building net-new Supply Chain Management workflows. “The companies will seek to optimize workflows to improve supply chain visibility, exception management, and customer experiences, beginning with a suite of procurement solutions,” they stated. “As the pace of change accelerates, supply chain transformation is the only way forward. That’s why I’m proud to partner with FedEx, home to the world’s richest datasets on the movement of goods, people, and commerce – combining ServiceNow’s agentic workflows with FedEx intelligence to power resilient value chains that never stop running,” said Bill McDermott, chairman and CEO of ServiceNow.