eGain announces new integrations for Microsoft Teams, Slack, Zoom Team Chat

eGain (EGAN) announced new integrations that bring eGain AI Agent into Microsoft (MSFT) Teams, Slack, and Zoom (ZM) Team Chat. “Teams, Slack, and Zoom have become the daily workspace for employees,” said Ashu Roy, CEO of eGain. “By bringing eGain AI Agent and trusted knowledge into these environments, we help organizations strengthen communication, improve consistency, and give employees the answers and actions they need. It’s how we’re putting AI to work across any UCaaS or CCaaS platform.”