Delta Air Lines announces executive leadership changes

After more than three decades of service, John Laughter will retire as Delta’s E.V.P., Chief of Operations and President of Delta TechOps, effective April 30, Delta CEO Ed Bastian told employees in a memo. With John’s retirement, Dan Janki will become Delta’s Chief Operating Officer, overseeing all aspects of Delta’s safe, reliable operation. In his new role, Janki will lead Delta’s Airport Customer Service, Flight Operations, In-Flight Service, Operations & Customer Center, Reservation Sales and Customer Care, Technical Operations, and Corporate Safety, Security and Compliance teams. Alain Bellemare, E.V.P and President – International, is assuming additional responsibilities as the Chairman of Delta TechOps. Erik Snell will become Delta’s new Chief Financial Officer. Snell, who joined Delta 20 years ago in finance, has led teams across the company’s operating groups, and most recently served as Chief Customer Experience Officer. In his new role, Snell will oversee Delta’s Finance organization, Fleet and Supply Chain teams, and refinery subsidiary Monroe Energy. Alicia Tillman, Chief Marketing Officer, has decided to pursue broader leadership opportunities outside of Delta. With Alicia’s transition, Ranjan Goswami will become Delta’s Chief Marketing and Product Officer.