CVS Health’s Aetna says standardized 88% of prior authorization volume

Aetna, a CVS Health (CVS) company, is setting the pace for prior authorization reform, moving faster and further to simplify access to care for patients and providers. Aetna announced the company has already standardized 88% of its prior authorization volume, exceeding industry commitments, and continues to maintain the fewest medical services requiring prior authorization among national health plans. Aetna’s industry-leading results reflect its continued momentum: 95%+ of eligible prior authorizations approved within 24 hours; 83% processed in real time, exceeding AHIP’s 2027 industry commitment of 80%; More than 1M provider calls eliminated through automation and digital tools.